Consci Help Desk

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Welcome to Community
The Community hub inside Zoho Desk lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions. Each of these serves a particular purpose. When your customers have something to discuss with you, they can post a discussion within your community. It's a great way to debate and collaborate. Your customers can ask you specific questions

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Zoho Desk Help Center Portal Guide
Zoho Desk Help Center Portal Guide A. Open a new browser B. Go to this link: https://support.consci.com.au/portal/en/home C. You will be redirected to the main UI for the Requester. D. Available ...
Creating a Ticket in Zoho Desk
Creating a Ticket in Zoho Desk I. Creation via Email Login to your email. Compose an email and send it to help support email address, E.g., "cms_support@consci378.zohodesk.com" The email you sent will be converted to a ...
Reply to Agents
How to send reply to Agents in portal In this walkthrough you'll be able to learn to use the portal to communicate with us about your ticket.
Create Ticket in Helpdesk Portal
Create Ticket in Portal In this Walkthrough you will be able to learn on how to create a ticket inside the Consci Desk Portal.
Access Knowledge Base
In this Walkthrough you will be able to learn on how to access the knowledge base.

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